You mentioned that the 9th generation iGPU is not listed in the driver, so I checked the compatibility of the Intel® Processor with the boards:Īccording to the web site of the manufacturer, the EVGA H370 Stinger board is not compatible with the Intel® Core™ i7-9700T, so it is expected for the processor not to work properly with this board:Īccording to Gigabyte's web site the GIGABYTE GA-IMB310TN board is also not compatible with the Intel® Core™ i7-9700T Processor: The fact that the Intel® Processor passed the test it indicates that it should be working properly and the reason why the Advanced Protected Audio/Video Path (GPU) failed is not because of the Intel® Processor stepping.
#POWERDVD BLU RAY INSTALL#
Those Graphics drivers even though they are old they are listed as the latest Intel® Graphics driver version provided by the OEM (Original Equipment Manufacturer) and since those drivers are customized by them we recommend to install them and test them.
We apologize for any inconvenience, we were just trying to do different testings in order to verify if when using the Graphics driver provided by the manufacturer of the boards the problem gets fixed. Please runt the Intel® Processor Diagnostics tool to rule out a possible problem with the unit, it does an overall test and if it passes it means that it working properly:īLee37, Thank you very much for letting us know those updates. Is PowerDVD 14 updated to the latest version?ĭo you have the option to test another application to play the Blue-Ray disc?ĭid you install all the Windows* updates? This problem, it happens with all the Blue-Ray discs? In reference to your question, no, the Intel® Processor steppings and ID differences should not affect the Intel® Graphics controller of the unit. The latest Intel® Graphics driver version provided by Gigabyte for the Gigabyte GA-IMB310TN is 23.: please test that driver as well: The latest Intel® Graphics driver version provided by EVGA for the EVGA H370 Stinger is 23., please test that driver:Īdditionally, install the latest version of the Intel® Chipset driver which is 1.8066 and also install the latest version of the Intel® Management Engine, 1801. Install the latest version of the Intel® Chipset driver provided by EVGA, 1.8066: The Intel® GRaphics drivers are generic, meaning they might or might not work with your platform. We recommend to install the graphics driver provided by the manufacturer of the computer/board since that driver was customized by them work with your specific platform. I'll say this to Gigabyte for further motherboard manufacturer side's support.īLee37, Thank you for posting in the Intel® Communities Support. So I think it should be a general error of all R0 iGPUs, but not the i7-9700T's specific issue.
It also has the Advanced Protected Audio/Video Path (GPU) error. I got a i5-9600K SRG11 (R0 stepping) whose iGPU ID is also 3E98 Rev 02. Neither of them can resolve it.ĮVGA H370 Stinger (BIOS 1.06 / 1.07) Gigabyte GA-IMB310TN (BIOS F13) I tried several iGPU Driver versions, including 6617, 6911, 7000 (currently the latest). I tried different motherboards, including EVGA H370 Stinger, Gigabyte GA-IMB310TN (H310 with SGX on & iGPU HDMI 2.0 output).
#POWERDVD BLU RAY UPDATE#
Please make sure your graphics processor (GPU) meets the system requirements for Ultra HD Blu-rays, and update its driver to the latest version."įor Cyberlink Ultra-HD Blu-ray Advisor, it said:Īdvanced Protected Audio/Video Path (GPU) NG "Ultra HD Blu-rays cannot currently be played on this computer.
#POWERDVD BLU RAY CODE#
When PowerDVD refused to play 4K UHD BD on i7-9700T's UHD630, it gave me a code 01003 which meant: First of all, I can self-fix this issue by JUST changing my CPU to i5-8400T or i3-8350K or i7-9700K (P0 stepping).
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